Useful answers.
Less IT guesswork.
Plain-language guides for everyday computer issues, account security, and business technology decisions. Published by your Louisville-based IT team.
Start with the problem.
Understand the next step.
Troubleshooting notes, business checklists, and official references in one straightforward collection.
How to Remove Adware from Google Chrome
Find the source of unwanted ads before resetting everything. Check notification permissions, extensions, installed apps, and browser settings.
Browser & device helpHow to Stop Fake Virus Alerts and Browser Notification Spam
A scary alert may be a website notification rather than a malware detection. Remove the site's permission and check the browser separately.
Browser & device helpWhy Is My Windows 11 Computer So Slow? A Practical Checklist
Measure the slowdown before buying parts or installing a cleaner. Identify whether the limit is CPU, memory, storage, an application, or the network.
Security & accountsHow to Recognize a Phishing Email at Work
Check the request, the sender, and the destination. Confirm unusual changes through a trusted channel instead of relying on a familiar logo or email thread.
Security & accountsHow to Set Up Microsoft 365 MFA for Your Work Account
MFA enrollment and MFA enforcement are different. Register the methods your organization allows and confirm the policy with your Microsoft 365 administrator.
Networks & office toolsWhy Does Business Wi-Fi Keep Disconnecting?
First determine whether the issue follows one device, one location, or the entire office. Wi-Fi association and internet access are different parts of the path.
Business continuityIs OneDrive a Backup? Understand Sync, Recovery, and Business Protection
OneDrive includes useful protection and recovery features, but sync alone does not define an independent backup or a complete business recovery plan.
Security & accountsWhat to Do If Your Business Email Account Is Compromised
Use a separate trusted channel, notify the responsible administrator, and review more than the password. Suspicious rules, sessions, methods, and app permissions matter.
Networks & office toolsHow to Fix a Printer That Shows Offline in Windows 11
An offline status often reflects a connection or queue problem. Compare other users, confirm the correct printer, and check the low-impact items first.
Business continuitySwitching IT Providers: A Checklist for Small Businesses
Treat an IT-provider change as a handover project. Account ownership, access, documentation, supplier dependencies, and backup responsibilities should be clear.