Louisville, KY · Business IT support
SECURITY MONITORING & RESPONSE

Managed detection
& response.

Managed detection and response (MDR) combines security tools with alert review and incident escalation. We help choose monitoring and response options for your business.

Talk through your needs
WHAT THE SERVICE COVERS

What this service includes

01

Endpoint detection

Review endpoint protection and detection capabilities for the devices in your environment.

02

Security signals

Discuss relevant log sources, security alerts, and SIEM or SOC-supported monitoring options.

03

Triage & escalation

Agree on alert ownership, response contacts, and escalation procedures rather than leave each tool in its own silo.

04

Response coordination

Connect investigation, containment support, remediation, and recovery to your business priorities.

GETTING STARTED

How we work with you.

  1. 01

    Review

    Check your current systems and the problem you need to solve.

  2. 02

    Plan

    Agree on the work, responsibilities, cost, and timing.

  3. 03

    Deliver

    Complete the work, check the results, and document the handover.

A LITTLE MORE DETAIL

A few questions.
Straight answers.

How is MDR different from antivirus?

Antivirus focuses on detecting or blocking malicious software. Managed detection and response adds review of security alerts, investigation, and agreed escalation or response actions. Monitoring hours, tools, and response responsibilities depend on the selected service.

LET’S TALK

Need better IT support?

Tell us what needs attention. We’ll help you plan the next step.

Contact Level UP IT
LEVEL UP IT · URGENT SUPPORT
A direct line to your next step

IT emergency?
Let’s start with a call.

Ransomware, a compromised account, or a serious outage? Call to explain what happened and confirm availability.

CALL LEVEL UP IT(502) 473-6681

Have your business name, callback number, and affected systems ready.

No answer? Leave a callback message. Response availability and scope are confirmed when we connect.